Administrative Support - Serbia

Fast Enterprises is a provider of essential software and services for citizens and government. In 1998, we changed the way government revenue agencies support their business with the introduction of GenTax®. We have expanded beyond Tax and now also perform implementations for Motor Vehicle, Driver License, Unemployment Insurance, and Child Support Engagement agencies.

Your FAST career has a meaningful and lasting social impact. FAST offers a collaborative in-office problem-solving environment. 

Qualified candidates will join our team in Belgrade, Serbia and work fully in-office.  To be considered, candidates must be able to legally work in Serbia and speak both English and Serbian fluently. 

As an Administrative Assistant, you will work in-office full-time, with flexibility to negotiate hours. In this role, you will perform a variety of administrative tasks to support our project teams and ensure smooth office operations. This position is based in our Belgrade office, and we are seeking a candidate with corporate office administration experience who thrives in a dynamic, fast-paced environment.  Candidates should be comfortable working fully in-office.

General

• Assist and provide support for all office employees and make sure they have everything they need to do their jobs efficiently.
• Assist and provide support to the FAST Project Manager for administrative and other project-related tasks (e.g. scheduling meetings, taking meeting notes, compiling meeting minutes, etc.)
• Provide additional support to team members as needed (e.g., miscellaneous tasks such as assisting with testing/training materials development, printing/collating documents etc.);
• Act as the main contact for all vendors and payments (e.g., coffee, etc.);
• Assist with relocation of new hires (e.g., provide housing suggestions, work on residency permits, access requests, general project onboarding, etc.).
• Act as the main contact for visitors (e.g. Partners), and provide agendas, reserve local transportation and make dinner reservations etc.
• Assist with local recruiting
• Assist with miscellaneous tasks from other projects in the company
• Maintain records of information (e.g. location specific relocation info, location specific Admin guide, office guidelines, office access/security clearance expiration dates, team building suggestions and contacts etc.)

Office

• Communicate with the client on behalf of the team regarding office management (e.g. office access, maintenance, service requests etc, and share and/or translate internal communication that is relevant to the project team
• Order and maintain office supplies;
• Ensure first aid kit is available as well as miscellaneous supplies;
• Stock items and maintain general cleanliness in common spaces throughout the office (e.g., break room(s); training room, meeting rooms, etc.);
• Maintain office phone list;
• Prepare for meetings (i.e., set-up for any special meetings);

Mail

• Handle general mail pick up & drop off;
• Prepare shipments and arrange for pick up or drop off, including maintaining the international mailings.

Special Events and Activities

• Coordinate and facilitate social outings and lunches as needed. For many events, this would include showing up prior to the event to ensure everything is ready, provide adequate directions for team members, organization of accommodations for special dietary restrictions, etc.
• Coordinate community service/volunteer opportunities.

• Bachelor’s degree in Business/Public Administration, Finance/Accounting, Management, Education, Social Science, or a related field in Office Management and Administration.
  • Equivalent experience will be accepted in place of the required degree.
  • Ongoing post-secondary studies may also be accommodated.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint) used in day-to-day administrative work.
• Strong organizational skills with the ability to manage multiple tasks and competing priorities.
• Clear and professional written and verbal communication skills.
• Ability to multitask effectively while maintaining accuracy and attention to detail.
• Speak both English and Serbian fluently. 

• Our gift matching program matches annual volunteer hours or monetary donations.
• Team-building activities are offered throughout the year.
• Make a difference by driving meaningful and positive change in government agencies.

• #YFAST
• Our Clients
• Our Solutions

FAST is an equal opportunity employer. 

Voluntary Self-Identification Information is requested for U.S. applicants during the application process.  

Salary to be determined by the education, experience, knowledge, skills, abilities, and location of the applicant.

Fast Enterprises is committed to the full inclusion of all qualified individuals. As part of this commitment, Fast Enterprises will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact Recruiting@fastenterprises.com.