Weekday Night Computer Operator

Location US-CO-Centennial
ID 2023-1463
Category
Help Desk
Position Type
Regular Full-Time
Remote
No
Min Pay Range
USD $48,000.00/Yr.
Max Pay Range
USD $55,000.00/Yr.

Overview

 

Congratulations on exploring your career opportunities with FAST and taking the first step to becoming a FASTie! A FASTie? Yes, a FASTie. 

 

FAST-ie \’faeste\ noun 

 

1. an energetic, intelligent, enthusiastic person who works at Fast Enterprises. 2. a person dedicated to modernizing government technology to better serve the general public. 3. someone who is open to adventure and wants to experience new places around the world. 4. someone who enjoys collaboration with clients and camaraderie with teammates while solving business and technology problems.

 

If the description below speaks to you, take 5 minutes (seriously, only 5 minutes) to apply!

 

Fast Enterprises is a provider of essential software and services for citizens and government. In 1998, we changed the way government revenue agencies support their business with the introduction of GenTax®. We have expanded beyond Tax and now also perform implementations for Motor Vehicle, Driver License, Unemployment Insurance, and Child Support Engagement agencies.

 

Your FAST career has a meaningful and lasting social impact. 

Responsibilities

The Weekday Night Computer Operator will be primarily responsible for monitoring computer system activity, addressing problems and escalating issues. In addition, there are limited help desk responsibilities with the potential to participate in tasks for corporate system administration at our Headquarters in Centennial, CO

To excel in this role, attention to detail, the ability to remain focused during long shifts, and strong organizational and time management skills are essential. Excellent written and verbal communication, effective problem-solving skills, and reliability are also highly valued qualities that we seek in our Weekday Night Computer Operators.

Work Schedule:

  • Full Time, 40 hours/per week
  • Monday to Friday/Saturday, 11:00pm to 7:30am (3rd Shift)

Responsibilities will include:

  • Executing and monitoring nightly data processing jobs.
  • Providing ongoing system health and monitoring for FAST's Devices. 
  • Escalation of identification issues within FAST's systems. 
  • Acting as Customer Service Representative to external clients when required.
  • Assisting internal employees with basic Help Desk activities such as password resets, account unlocks, etc. 
  • Helping with corporate office tasks as needed. 

Qualifications

  • Attention to computer and monitoring detail
  • Data Center/Computer Operations experience
  • Organizational and time management skills
  • Excellent written and verbal communication
  • Available to work evenings, with prior evening shift experience (Required) 
  • Experience with Windows Server Operating Systems, SQL Server, or VMWare is a plus

FAST Benefits

  • Throughout your career, you will be rewarded through our merit-based pay structure, 401(k) matching program, and annual bonus account.
  • Our exceptional benefits package includes coverage for FASTies and their families. Health, dental, and vision insurance are 100% employer-paid, providing the peace of mind of top coverage without financial burden.
  • Every four years, you will be eligible for our sabbatical program, known as the FAST Pause. This program provides you with a month of paid leave to pursue your passions and recharge in any way you would like.
  • We provide paid parental leave.
  • We provide paid holidays, as well as vacation and sick time. 
  • Our gift matching program matches annual volunteer hours or monetary donations.
  • Team-building activities are offered throughout the year.
  • Make a difference by driving meaningful and positive change in government agencies.

Want More Information?

FAST is an equal opportunity employer. 
Voluntary Self-Identification Information is requested for U.S. applicants during the application process.  
Salary to be determined by the education, experience, knowledge, skills, abilities, and location of the applicant.

Pay Range

USD $48,000.00 - USD $55,000.00 /Yr.

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