Training Coordinator - Springfield, Illinois

Congratulations on exploring your career opportunities with FAST and taking the first step to becoming a FASTie! A FASTie? Yes, a FASTie.  

FAST-ie \’faeste\ noun  

1. an energetic, intelligent, enthusiastic person who works at Fast Enterprises. 2. a person dedicated to modernizing government technology to better serve the general public. 3. someone who is open to adventure and wants to experience new places around the world. 4. someone who enjoys collaboration with clients and camaraderie with teammates while solving business and technology problems.

If the description below speaks to you, take 5 minutes (seriously, only 5 minutes) to apply! 

Fast Enterprises is a provider of essential software and services for citizens and government. In 1998, we changed the way government revenue agencies support their business with the introduction of GenTax®. We have expanded beyond Tax and now also perform implementations for Motor Vehicle, Driver License, Unemployment Insurance, and Child Support Engagement agencies.

Your FAST career has a meaningful and lasting social impact. 

We are looking for qualified candidates to start their career with FAST in our Springfield, Illinois location. There may be opportunities to relocate to other project locations throughout the US later on in their career.

Training and Testing Coordinators are an integral part of FAST’s project implementation teams and need to have strong organizational, technical, analytical and communication skills. Typically, they work closely with client business users and project development staff to coordinate, develop, and deliver training and testing related support to agency users, ensuring that said users fully understand and are capable of using of FAST’s software solutions. Training and Testing Coordinators’ responsibilities include:

• Creating training curriculum and documentation including job aides, guides, and help articles.
• Collaborating with training project staff and testers to develop test scenarios and support in testing efforts. No prior testing experience is required.
• Adjusting material and trainings based on client requirements and/or needs.

• A bachelor’s degree in adult education, instructional/curriculum design, computer science or business administration OR an equivalent combination of education and experience.
• Ability to assimilate technically complex information and express it in a clear manner.
• Strong analytical and problem solving skills.
• Excellent written and oral communication skills.
• Self-motivated with the ability to work independently.
• Excellent planning and organization skills.
• Personal integrity, confidence, and enthusiasm.
• Expert user in Microsoft Office Suites.

• Throughout your career, you will be rewarded through our merit-based pay structure, 401(k) matching program, and annual bonus account.
• Our exceptional benefits package includes coverage for FASTies and their families. Health, dental, and vision insurance are 100% employer-paid, providing the peace of mind of top coverage without financial burden.
• Every four years, you will be eligible for our sabbatical program, known as the FAST Pause. This program provides you with a month of paid leave to pursue your passions and recharge in any way you would like.
• We provide paid parental leave.
• We provide paid holidays, as well as vacation and sick time.
• Bonus time compensation values your work and efforts.
• Our gift matching program matches annual volunteer hours or monetary donations.
• Team-building activities are offered throughout the year.
• Work where you live; live where you work! Relocation provides the opportunity to explore new communities and cultures.
• You are not moving on your own—the FAST Relocation team coordinates and assists you through each stage of your move. 
• Make a difference by driving meaningful and positive change in government agencies.

• #YFAST
• Our Clients
• Our Solutions

FAST is an equal opportunity employer. 
Voluntary Self-Identification Information is requested for U.S. applicants during the application process.  
Salary to be determined by the education, experience, knowledge, skills, abilities, and location of the applicant.