Congratulations on exploring your career opportunities with FAST and taking the first step to becoming a FASTie! A FASTie? Yes, a FASTie.
FAST-ie \’faeste\ noun
1. an energetic, intelligent, enthusiastic person who works at Fast Enterprises. 2. a person dedicated to modernizing government technology to better serve the general public. 3. someone who is open to adventure and wants to experience new places around the world. 4. someone who enjoys collaboration with clients and camaraderie with teammates while solving business and technology problems.
If the description below speaks to you, take 5 minutes (seriously, only 5 minutes) to apply!
Fast Enterprises is a provider of essential software and services for citizens and government. In 1998, we changed the way government revenue agencies support their business with the introduction of GenTax®. We have expanded beyond Tax and now also perform implementations for Motor Vehicle, Driver License, Unemployment Insurance, and Child Support Engagement agencies.
Your FAST career has a meaningful and lasting social impact.
The Help Desk Technician will work on a small team of 3-5 people who are responsible for providing corporate technical assistance and playing a supporting role in the team responsible for client batch process monitoring. The corporate help desk technical activities include deploying/managing user workstations, general office technical issue troubleshooting, performing account maintenance, equipment procurement/assignment, and various other corporate support tasks at our Headquarters in Centennial, CO. The client monitoring tasks include monitoring uptime, job stream and resolving any immediate issues when capable, and escalating critical or complex issues to clients when required.
Responsibilities will include:
Starting Salary Range: $50,000-$60,000 Annually
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FAST is an equal opportunity employer.
Voluntary Self-Identification Information is requested for U.S. applicants during the application process.
Salary to be determined by the education, experience, knowledge, skills, abilities, and location of the applicant.